Billing

Mission Statement

The Benton Utilities Billing Services Department personnel are sensitive to the needs of the customer and perform all work to an un-compromised level of quality, and are committed to providing accurate billing, collecting payments, and meeting customer needs for information and service in a timely manner.

The Benton Utilities Billing Services Department, located at 1501 Citizen's Way, consists of: CASH OFFICE, where new service is established and payment of utility bills for water, sewer and electrical services are made; CUSTOMER SERVICE OFFICE, where all meter readings are collected, requests for service connects and disconnects are completed, and non-pay disconnects are issued and performed; BILLING OFFICE where all utility bills are calculated, processed, printed and mailed.  

Hours of operation: Monday - Friday, 7:00 a.m. - 4:00 p.m.

Benton Utilities | 1827 Dale Avenue | Benton, AR 72015

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