Smart hub
Save time and money by managing your account anytime from anywhere
Billing & Payments: No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.
Alerts & Notifications: It can be frustrating waiting on hold to get your questions answered or pay your bill. Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.
Paperless Billing: What if you could save some time and a tree at the same time? Activate Benton Utilities paperless billing, an eco-friendly way to instantly access your bill.
Usage Monitoring: Worrying about usage or surprising bill amounts can be stressful. With access to this information, you can be in control and make decisions that can help reduce your bill.
Benton Utilities gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.
Yes. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet.
Mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.
Both platforms are part of our online account management system for members.
Both the web version and mobile app allow you to securely access their account information, change your personal information, manage notifications, update stored payment methods, view bills and payment history, make payments, and report issues.
The free, secure mobile app is available to download and install on mobile devices and tablets.
No. You can take advantage of all the features of the Benton Utilities web portal or mobile app or you can continue to pay your bill as you currently do.
Visit Payment Options to view all available choices.
Yes. The Benton Utilities web portal and mobile app shows all of your accounts, along with the amounts due for those accounts. You may make a payment to a single account or multiple accounts from both the website and mobile app.
Benton Utilities App Privacy section includes information about the types of data that may be collected by the developer or its third‑party partners during normal app usage, but it may not describe all of the developer’s practices. The data collected from you may also vary from what is displayed in this section. For example, collected data may depend on the features you use, whether you only use a paid version of an app, or whether you’re a child.
In addition, developers are not required to list data in this section when the data collected meets all of the following criteria:
• You provide the data to the app directly in the app’s user interface.
• Your name or account name clearly appears alongside the data you submit.
• The data submission is optional, meaning you are not required to provide the data in order for the app to function.
• You affirmatively choose to provide the data each time it is collected.
• The data collection occurs only in infrequent cases that are not part of the app’s primary functionality.
• The data is only used for app functionality, personalization, or analytics, and not to track you across apps or websites or to show you advertisements.
For certain apps that facilitate regulated financial services or health research, developers may choose to not list data in the App Privacy section under the following circumstances:
The data is collected by an app that facilitates regulated financial services, and:
• Collection of the regulated data from you is optional and occurs only in cases that are not part of the app’s primary functionality.
• The data collected from you is covered by a privacy notice under the relevant financial services or data protection laws or regulations.
• The privacy notice provides that your data is not shared with unaffiliated third parties to market other products and services to you.
• Your data is not linked with third‑party data for advertising purposes or shared with a data broker except for fraud purposes or when the data broker is a consumer reporting agency and the data is shared for credit reporting purposes.
The data collected from you is subject to an informed consent form to which you’ve agreed as part of a health research study that has been reviewed and approved by an institutional review board or ethics review board, and is not used to track you across apps or websites.
This section also excludes information about the data collected by the device’s operating system, which developers don’t have access to. The data collected in these cases is presented to you in separate disclosures when you set up your Apple ID, your devices, and other Apple services.
For more information about the data collected by the developer and how it is used, see the developer’s privacy policy.
The information you see in the app and on the website is shown in real-time.
However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current.
Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information.
If you do receive such communication from someone claiming to be a our Employee, please report it to us
Get Support
If you run into any questions as you explore the features of Benton Utilities web portal and mobile app, we will be happy to assist you with any questions!