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Additional Payment Drop-Off Location
Benton Utilities customers are allowed to drop their payments off with the receptionist at the Benton Municipal Complex (City Hall) during normal business hours. As long as the payment is dropped off by 2:00 p.m., it will be posted to your account the same day. If it is dropped off after 2:00 p.m., it will be credited to your account the following business day.
Benton Utilities Customer Service Office, located at 1501 Citizen’s way adjace...nt to Riverside Park, is open Monday through Friday from 7:00 a.m. until 4:00 p.m. Payments can be made then or left in the night drop box adjacent to the drive-thru window after hours.
It is our hope that the additional drop-off location will be an added convenience to our customers.