Benton Utilities recently transitioned to a new third party merchant processor (Invoice Cloud) in order to take electronic payments from our customers.  While the process has not been pain-free or perfect, we are excited about the opportunities Invoice Cloud gives us to better serve our customers.  One of those enhancements includes our ability to now take payment by debit or credit card in our lobby.  Customers have been requesting this feature for a while and we are happy to announce that we have the card reader devices installed in our office and we have just begun utilizing them!  Pleas

On Wednesday, September 22, 2021 our ability to take payments by debit or credit card will be unavailable from 8:00 am to approximately 3:00 pm due to a system upgrade.  If you are currently having issues paying on-line, please call 501-776-5923 and select option 3 to pay by phone.  We apologize for any inconvenience this may cause.

Electricity is delivered to our city via Entergy Arkansas’ transmission lines.  Entergy has identified a transmission system pole that is in emergency need of repair.  The proposed repair requires us to redirect power for a part of our City.  Fortunately, this only effects one of our substations, however with the temperatures on the rise in Arkansas, it is not a great situation for us or our customers.