To make sure that Benton Utilities can serve you to the best of our capability we frequently need to be able to contact our Customers in regards to high usage in Electricity and Water, outage situations, and emergencies. It is important to remember that your account information needs to be updated periodically so that we may be able to assist you in case these situations arise.

Benton Utilities Water Distribution Dept. personnel are currently working to repair a water main on Jefferson St in front of the Sr.

Over the last two years, we have had our water towers cleaned by a company called Liquid Engineering. This company has the ability to vacuum any sediment from the tanks and inspect the entire tank inside and out with an audio and video recording. A diver in a dry-suit is disinfected with a strong chlorine solution, and he enters the tank full of water while it is still in service. This service allows us to know just exactly what shape our tanks are in, and that they are free from any settling particles. In the past, we had to empty millions of gallons of water to perform this process.

Benton Utilities Electric Crew is on scene where the tree has fallen on our electric primary line. Customers in the areas of the Troutt Addition, King, and Rio Grande can expect to be without power until approximately 9 AM while our crew makes the necessary repairs.