Breaking News

Water Main Broken - Benton Utilities Water Distribution Crew has been notified of a 12" water main that has broken in the Hurricane Lakes Subdivision near the area of Worth Ave and Shoreline at a creek crossing. When the crew arrives in the area, they are going to attempt to isolate the issue and get water restored to as many customers as possible. At this point in time, we do not have an estimated time of repair due to the fact we are unsure of depth of the line and what it will take to make the necessary repairs. We will update ASAP.

I’ll start off by the water is perfectly safe for consumption, so no worries or concerns in that regards. 

May 29, 2018 - The Benton Utilities Water Distribution Department will be working for the next 4-6 weeks replacing approximately 1200 feet of water main on Troutt Street.  The work will be starting on Sevier Street going to the I-30 Service Road, they will be replacing the water main as well as all the service lines to the meters.  For better fire protection, they will be adding a new fire hydrant midway of the block.

The Water Dept will be testing valves this morning to prepare for a scheduled water outage for tomorrow night in the area of Ranchwood, Shenandoah from Congo to Wright and old Shenandoah Subdivision to relocate a 12" main.  Customers in this area may notice reduced or no pressure temporarily this morning during the testing. 

On Wednesday, March 21, 2018, the Benton Utilities Water Distribution Crew will be working at the intersection of North & Couch to replace a fire hydrant that has been damaged.  The crew will complete the digging & have the new fire hydrant ready to install prior to reducing the pressure in the area.  Customers in the general area may notice little to no pressure while the new hydrant is installed.  Estimated time of reduced pressure will be approximately 2 hours.  

Wednesday, March 14, 2018, 7:50 a.m. - Currently, the "Pay Your Bill" option is not working.  Our office has notified our service provider to get the issues corrected.  Sorry for any inconvenience this may cause.

Benton Utilities desires to notify residents and businesses in our area of a scam going on.  An unknown company is calling, texting and emailing utility customers identifying themselves as a Benton Utilities employee demanding payment or be shut off.  These people provide a “case” number.  When the customer asks for a phone number to return the call, it usually results in the caller hanging up.  If the caller gives a number, it may be a 1-800 number for a utility service provider in another state.  This establishment is not in any way affiliated with the City of Benton nor Benton Utilities.

JOB CLASSIFICATION:  Customer Service Clerk / Cashier

The Benton Utilities Customer Services Department is accepting applications for the above position. A job description outlining job responsibilities and qualifications is attached. 

Grade 5:  Range   $23,826 - $35,739 (Starting wage: $11.45 per hour)

Those who are interested in the position should complete an application and submit it to the Human Resources Department as soon as possible. 

Customers in the areas of Hobbs and Edison Ave will notice the water being turned back on after repairs have been made. You may notice low water pressure or discolored water. If this occurs, you may try running your cold water on high for approx 5-7 minutes on high to clear it up.

Benton Utilities Water Dept. Crew is onsite where a water valve has been broken on Hobbs in Benton. Customers in the area of Hobbs and Edison will notice reduced to no pressure while the necessary repairs are made. Estimated time less than 3 hours.

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Benton Utilities | 1827 Dale Avenue | Benton, AR 72015

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