Breaking News

Benton Utilities On-Line Bill Pay Option will be unavailable this Saturday, December 7, 2018 from 7:00 p.m. until 11:59 p.m. while system mainenance is performed.

Benton Utilities desires to notify residents and businesses in our area of a scam going on.  An unknown company is calling, texting & emailing utility customers identifying themselves as a Benton Utilities employees demanding payment or be shut off.  If the caller gives a number, it may be a toll free number for a utility service provider in another state.  This establishment is not in any way affiliated with the City of Benton nor Benton Utilities. 

Happy Thanksgiving - Benton Utilities will be closed November 22-23, 2018 in observance of the holiday.  As always, our on-call crew will be available for any emergencies at 501-776-5930.

We are aware that the Pay Your Bill Link is currently down, and we are in contact with the company responsible for the necessary repairs. 

Boil Order Lifted - Hurricane Lake Estates The Department of Health has released the 'Boil Water' Notice for the S. Shoreline Blvd area of Hurricane Lake Estates. This order was issued as a precautionary measure because of the possibility that contaminated water may have entered the distribution system as a result of complete loss in normal system pressure.

Hurricane Lake Estates Water Main Break update: The crew is slowly working to restore the water pressure back to normal. This process will take a little bit because they will have to let fire hydrants flow to remove as much air as possible out of the lines. If all goes well, water pressure should be back to normal within an hour.

Latest Update: The repair crew are buckling the repair clamp into place right now. It will take approx. 1 hour before this is completed. Once that is in place, the crew will start back filling the hole where the repair was made, and then they will slowly restore pressure to the effected area. When they start restoring pressure, you may notice fire hydrants running in the area. Do not be alarmed, they open the hydrants to flush out any air in the lines. Remember: those effected by the outage overnight and throughout today will be under a boil order, when service is restored.

Update: 12’ Main broken & water outage at effecting a portion of Hurricane Lake Estates. The leak in the water main is deeper than any of our equipment will reach. We have contacted a contractor who will mobilize with a trackhoe at daylight to continue the work. There will be areas in the vicinity of Shoreline Blvd. and Milan which will be without water service when it's time to get ready for work and school. If you're currently without water, it is likely to continue through the day.

Broken Water Main - Hurricane Lake area update. Benton Utilities Water Distribution crew is onsite where the main is broken, they have isolated those effected to the area of S. Shoreline Blvd. and approx. 50 customers will remain without water until repairs are completed. The locators for the other utilities in the area have just arrived and are marking their lines. Our crew expects to be able to start digging at approx. 9 p.m. and will work through the night to complete the necessary repairs. If all goes as planned, repairs should be completed by 4 a.m. Tuesday morning.

Water Main Broken - Benton Utilities Water Distribution Crew has been notified of a 12" water main that has broken in the Hurricane Lakes Subdivision near the area of Worth Ave and Shoreline at a creek crossing. When the crew arrives in the area, they are going to attempt to isolate the issue and get water restored to as many customers as possible. At this point in time, we do not have an estimated time of repair due to the fact we are unsure of depth of the line and what it will take to make the necessary repairs. We will update ASAP.


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